Terms of service

OVERVIEW

Welcome to K I T A M U R A. The terms “we”, “us” and “our” refer to K I T A M U R A.    K I T A M U R A operates this website and online store, including all related information, content, features, tools, products and services (the “Services”).

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not access or use our Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you represent that you are at least 18 years old or the age of majority in your state of residence.

You agree to provide accurate, current and complete purchase and account information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

SECTION 2 – PRODUCTS

We strive to display our products as accurately as possible. However, product appearance, packaging, or colors may vary slightly depending on your device or manufacturer updates.

All product descriptions and prices are subject to change without notice.

We reserve the right to limit quantities or discontinue any product at any time.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Orders are not accepted until payment is successfully processed and confirmed.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

    •    Product availability

    •    Errors in pricing or description

    •    Suspected fraud

    •    Shipping limitations

If we cancel an order, we will notify you using the contact information provided.

Purchases are for personal or household use only and not for resale.

SECTION 4 – PRICING AND BILLING

All prices are listed in U.S. Dollars.

Prices do not include applicable taxes or shipping unless otherwise stated.

You agree to provide current and accurate billing and payment information. You represent that you are authorized to use the payment method provided.

We reserve the right to correct pricing errors at any time.

SECTION 5 – SHIPPING AND DELIVERY

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, weather, customs, or events beyond our control.

Risk of loss transfers to you once the order is delivered to the carrier.

Please review our Refund Policy regarding damaged or incorrect items.

SECTION 6 – FOOD AND CONSUMABLE PRODUCTS

Due to the nature of grocery and consumable items, all food and beverage sales are final.

We do not accept returns on consumable goods once shipped.

If an item arrives damaged or incorrect, you must contact us within 48 hours of delivery with supporting photos.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including logos, branding, images, text, graphics and product descriptions, is the property of KITAMURA and is protected under United States intellectual property laws.

You may not reproduce, distribute, copy, or exploit any content without prior written consent.

SECTION 8 – THIRD-PARTY SERVICES

Our store is powered by Shopify. Payment processing, hosting, and certain services are provided through third-party platforms.

We are not responsible for the practices of third-party providers.

SECTION 9 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free operation of our website.

To the fullest extent permitted by law, we disclaim all warranties including merchantability and fitness for a particular purpose.

SECTION 10 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, KITAMURA shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Services or products.

Our total liability shall not exceed the amount paid by you for the product in question.

SECTION 11 – INDEMNIFICATION

You agree to indemnify and hold harmless KITAMURA from any claims, damages, liabilities or expenses arising from your misuse of our Services or violation of these Terms.

SECTION 12 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of our Services constitutes acceptance of any changes.

SECTION 13 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, United States.

Any disputes shall be resolved in the courts located within the State of New York.

SECTION 14 – CONTACT INFORMATION

K I T A M U R A

Email: kitamura.brand@outlook.com

Mailing Address:

P.O. Box 11

Glen Head, NY 11545

United States